Email - service@totalanalytical.co.uk for more Info

Contact Us +44 (0) 118 304 4992

Contact Us +44 (0) 118 304 4992

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    • Home
    • Instrument Service
    • Instrument Shop
    • Disaster Recovery
    • Training
    • Relocations
    • About Us
    • Contact Us
  • Home
  • Instrument Service
  • Instrument Shop
  • Disaster Recovery
  • Training
  • Relocations
  • About Us
  • Contact Us

Service, Qualification and Repair

At TAS our core competence is the service of MS, LC, GC and IC instrumentation. We service instruments from a variety of manufacturers including Sciex, Agilent, Thermo and Waters. Our Service Capabilities list below is non-exhaustive so if your instrument model is not listed please get in touch!


TAS offer a variety of different Service Level Agreement to match your requirements from PM service only through to fully inclusive agreements.


TAS also offer an Qualification Service which will meet or surpass MHRA expectations, working with you to produce bespoke Work Instructions to meet your compliance requirements. 

Our Service Capabilities

AB/Sciex

Thermo Scientific

AB/Sciex

API150 / API165 / API365 / API3000

API2000 / QTRAP / API3200 / 3200TRAP

API4000 / 4000TRAP / API5000

API3500 / API4500 / API5500 / API6500

4500TRAP / 5500TRAP / 6500TRAP

5600 / 6600 TRIPLE TOF

Exion Series UHPLC

Agilent

Thermo Scientific

AB/Sciex

6100 Series

6200 Series 

6300 Series

6400 Series

6500 Series 

597x Series / 7000 Series GCMS

6890/7890/8860/8890 GC

1100/1200/1220/1260/1290 HPLC

Thermo Scientific

Thermo Scientific

Thermo Scientific

ISQ / DSQ Series / Trace MS / TSQ GCMS

LCQ / LXQ Series / LTQ Series / MSQ

TSQ Series inc Quantis, Altis, Fortis, Endura, Quantiva

LTQ Orbitrap / Exactive Family / Q-Exactive Family

Ultimate 3000 / Vanquish Series UHPLC

Corona / CAD Detectors

TriPlus, RSH, 100LS Autosamplers

Integrion ICS

Trace GC

Waters/Micromass

Waters/Micromass

Thermo Scientific

 ZQ / EMD1000 / ZMD / LCZ

SQD I / SQD II / TQD

Platform LC / Quattro Family

​Xevo TQ / Xevo TQD / Xevo TQ-S

​QDA

Alliance / Acquity HPLC

Xevo Q-ToF Series / Synapt Series (Via our Strategic Partners)

Varian/Bruker

Waters/Micromass

Varian/Bruker

Varian Saturn / 220 / 240 / 320  GCMS

Varian 1200 / 500 LCMS


Bruker Biotyper / Autoflex / Ultraflex Series


Others

Waters/Micromass

Varian/Bruker

Interchim Puriflash / Advion ExpressIon

PE Clarus  / PE Turbomass

PE Flexar UHPLC

Shimadzu Promience / Nexera Series UHPLC

CTC PAL 

Diionex ICS3000. ICS5000, ICS6000

Akta FPLC (Via our Strategic Partners) 

Peak Scientific / Swiss Gas Gas Generators

Service Level Agreements

We offer 4 SLAs to cover your needs

We offer 4 SLAs to cover your needs


1. PM Only - Our simplest SLA where you pay for a PM with PM parts. OEM or Alternative Parts - Your Choice.


2. Basic SLA - As per a PM Only contract with the added benefit of guaranteed response times for all breakdown calls.


3. Standard SLA - All the benefits of a Basic SLA with the added benefit of all breakdown travel and labour included in the contract.


4. Ultimate SLA - All the benefits of our Standard SLA with the added benefit of Total piece of mind with all breakdown parts included within the price 


Subject to instrument type and location we can also offer our business critical agreement for next day response times. 

Operational Qualification

OQ Tiers - Bringing Precision, Accuracy and Reliability To PV

With the increased demand for qualification and compliance in the laboratory we have introduced 4 OQ tiers over and above our standard maintenance.


Tier 1 - Standard OQ performance tests to prove instrument functionality, ideal for non regulated environments where you just require peace of mind.


Tier 2 - Advanced OQ performance tests, similar to the level of the OQ/PQ verification during instrument installation. A certificate is provided on completion ideal for most industry standard laboratory's and will match a UCAS level accreditation audit.


Tier 3 - A Performance Verification devolved from the EDQM and USP to match pharma level accreditation (MHRA, FDA). Procedures are followed in accordance to a generic work instruction. Ideal for high level auditing requirements GCLP and GXP standard.


Tier 4 - A Performance Verification level to match pharmaceutical Level accreditation (MHRA, FDA) with the added benefit of offering customer specific work instructions, bespoke to your requirements.

Reviews

Our Strategic Partners


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